We believe informed customers make confident decisions. Below are answers to some of the most common questions we receive. If you don’t see your question here, feel free to give us a call, we’re always happy to help.
Appointments are recommended to ensure timely service, but walk-ins are welcome when availability allows. Calling ahead is the best way to secure a convenient time.
We service most makes and models, including domestic and import vehicles. From daily drivers to light-duty trucks, our team is equipped to handle a wide range of automotive needs.
A check engine light can be triggered by many things, from a loose gas cap to a more serious engine or emissions issue. We use professional diagnostic tools to identify the exact cause and explain your repair options clearly.
Yes. We believe in transparency. You’ll receive a clear explanation of recommended repairs and pricing before any work is performed.
Absolutely. Preventative maintenance services like oil changes, brake inspections, fluid checks, and tune-ups help extend vehicle life and prevent costly repairs down the road.
Repair time depends on the type of service needed and parts availability. We’ll always provide an estimated timeline and keep you informed if anything changes.
Yes. We use reliable, high-quality parts that meet or exceed manufacturer standards to ensure dependable performance and long-lasting repairs.
Yes. Our shop is equipped with modern diagnostic equipment to service newer vehicles, including those with advanced safety and electronic systems.
Unusual noises often indicate a problem that should be addressed early. It’s best to schedule an inspection as soon as possible to prevent further damage.
Brake inspections are recommended at least once a year or anytime you notice squealing, grinding, vibration, or reduced stopping power.
Yes. Many of our repairs are backed by warranties on parts and workmanship. Specific coverage varies by service, and we’re happy to explain the details.
Definitely. A pre-trip inspection is a smart way to ensure your vehicle is safe, reliable, and ready for the road.
Yes. Routine maintenance improves reliability, fuel efficiency, and overall vehicle lifespan while reducing the risk of unexpected breakdowns.
You can schedule service by calling Premier Auto Repair directly. Our team will help you find a time that works best for you.
We proudly serve Rockford, IL and surrounding communities with dependable auto repair and maintenance services.
If you need more information or want to schedule service, give Premier Auto Repair a call today. We’re here to help keep your vehicle running safely and reliably.